PAYMENT POLICY
Medical and eye exam services are provided and billed by Apple Valley Eye Center for the patient. Our providers participate in most of the major health insurance plans in the region. The plans listed under the health plans section include some of the health plans which we currently accept.
If your plan is not listed, we still may be providers for your insurance. Please call and talk with us about your health plan and we will let you know if we are currently accepting that plan for payment. However, we can provide you with a form that you can submit to your insurance company to instruct them to send reimbursements directly to you.
Please be aware that with any health plan, there are usually deductibles, coinsurance and copayments for which you would be responsible. We do our best to obtain prior authorization for your services, unfortunately sometimes even if we are told a patient is covered for a service the insurance denies the billing claim. Ultimately, it is the patients responsibility to pay for these services if their insurance doesn't cover a provided service.
HEALTH PLANS
- Community Health Plan
- Coordinated Care
- First Choice Health
- Healthcare Management
- Kaiser Permanente
- Medicare Part B
- MetLife Vision
- Premera
- Regence
- Tricare
- United Healthcare
- VSP
QUESTIONS ABOUT YOUR BILL
What billing or insurance information will I receive?
You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.
How long will it take to get things settled with the insurance company?
Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.
I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?
If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.
Flexible Spending Accounts
Many employers are offering Flexible Spending Account (FSA) options to employees. Sometimes these are referred to as cafeteria plans and are elective, supplemental insurance savings plans. These plans are designed to let you save money in an account, pre-tax, to pay for additional medical expenses such as eye exams, glasses, contacts, and often laser vision surgery. Check with the benefits administrator at your work to see if you are eligible for this program. FSAs can typically be used in conjunction with any vision insurance plan to offset any out-of-pocket costs on your behalf.
